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Quotation

Once we have discussed your brief, we will develop a quotation for you based on your individual requirements. This written quotation will remain valid for 30 days from date of issue. In the instance that the event brief alters, it may be necessary to review and reissue each quotation. A quotation comprises the letter of offer together with any associated documents (emails, faxes, etc) amending or clarifying points within the letter of offer.

Prices

Prices for food and service are set out in the quotation documentation. While all attempts are made to maintain published food prices, they may be subject to change at our discretion. If beverage prices will differ, the client will be informed before the event date.

Confirmation of Booking

We consider confirmation of your event upon receipt of these terms and conditions signed and accompanying payment of the requested deposit by the due date specified. Failure to adhere to this procedure may result in us being forced to cancel the event and/or venue hold.

Payment Terms

As many costs are incurred on your behalf prior to the event date, We have the following payment terms:

A deposit, based on a minimum of 20% of total quotation costs, is required to confirm your event. Where venues or third-party services are booked on your behalf, a larger deposit may be required. Payment of an event bond, based on a minimum of 10% of total quotation costs, is also required (additional bond payments may apply where required for venues and/or third-party service booked on your behalf).

Full prepayment of all known costs (including estimated beverage costs, where applicable) is payable at least seven (7) days prior to your event. Where beverage consumption is applicable, payment of a beverage consumption estimate is required as part of prepayment. The client then agrees that final consumption will be charged according to our consumption records.

Any outstanding amounts remaining at the completion of your event will be deducted from the event bond, subject to any variation of previously agreed event details (as per final event order). Any outstanding balance after deduction from the bond is payable immediately upon issue of the final event statement.

Final invoices must be paid in full within 14 days of the event. Outstanding accounts may incur an interest charge of an additional 10% of the total invoice. Exceptions to this clause may occur in the instance where a venue cancellation fee applies. Venue cancellation fees will be the responsibility of the client in the instance where we are unable to rebook for the previously agreed date.

Payments can be made by direct credit (EFT), company cheque, bank cheque, credit card or cash. PLEASE NOTE THAT CREDIT CARD TRANSACTIONS WILL INCUR AN ADMINISTRATION CHARGE OF 1.5% FOR MASTERCARD, BANKCARD & VISA. We do not accept AMEX and DINERS

Cancellation

In the instance that you need to cancel your event, the following conditions will apply:

All cancellations must be made in writing
If cancellation occurs more than 30 days prior to the event date, 100% of the deposit will be refunded*
If cancellation occurs 15-30 days (inclusive) prior to the event date, 60% of the deposit will be refunded*
If cancellation is received less than 15 days prior to the event date, the cancellation fee of 50 % for services booked and all non-refundable charges*

Where circumstances beyond our control prevent us from fulfilling any obligations, we will be released from this agreement without penalty. In the event of a postponement of a function the initial deposit paid may be transferred to another date booked within six months. A second postponement will result in the deposit being forfeited in full.

* In addition to the above charges, the client will be liable for any cancellation fees incurred by us for services contracted and/or deposited on your behalf, where a cancellation fee is applied from the venue and/or supplier (e.g. entertainment or design bookings)

Confirmation of Guest Numbers

We require confirmation of minimum numbers attending your event at least 10 (ten) working days prior to the event date. The final number of guests attending the event must be confirmed 5 (five) working days prior to the event. The number confirmed will be the minimum number charged for. If the confirmed number of guests increases by more than 5% less than 2 (two) working days prior to the event, a surcharge of 15% may apply on food and beverage charges for the additional guests. We will endeavour to accommodate any requests at late notice, but are unable to give a guarantee.

Staff Charges

Our staff is charged at an hourly rate and will be chargeable from the time they arrive on client venue to the time that they leave the venue. A timesheet will be provided which must be signed by the client. Should your event brief fall outside our minimum numbers or package costing, a service charge will apply. These charges will be calculated on an individual event basis.

The hourly rate for Staff working past midnight will be charged at time and a half.

Responsible Service of Alcohol/Disorderly Conduct

We have a Responsible Service of Alcohol Policy. Our staff will not serve alcoholic beverages to any person who is grossly intoxicated or who may attempt to drive a vehicle, and as such we reserves the right to refuse service to such person and or request the departure from the premises. It is illegal also to serve beverage to any person less than eighteen years of age and we reserve the right to request suitable identification to this end. We will not permit or suffer any riotous, disorderly, offensive or improper conduct. Offenders will be asked to leave the event and may be escorted off the premises by a representative or member of security personnel.

Damages

Neither us nor any venue booked on behalf of the client shall be liable for any loss or damage sustained by the client or by any person, firm or corporation supplying any client. The client shall be responsible for the cost of making good any damage or loss caused to any venue booked on behalf of the client. This includes damages to hire equipment, glassware, crockery and cutlery.

Indemnity

The client uses and occupies any venue booked on their behalf at their own risk. The client hereby indemnifies us and agrees to keep us indemnified against all actions, suits, proceedings, claims and demands, costs and expenses whatsoever which may be taken or made against us and/or incurred arising out of injury or damage to any person or property from or during the use of our facilities.

Venue Specific Terms & Conditions

In instances where we books venues on behalf of the client, the client is also bound by the Venue Terms & Conditions. Payment of any fees and charges for our services and venue facilities shall be deemed to be an acknowledgment and acceptance of those conditions.

Client Confirmation

I undertake to engage Food Lover’s Catering to provide catering services as specified in the Quotation Documentation. I have enclosed a booking deposit of €_____ and accept the terms and conditions set out herein.


____________________________
(Signature)


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